How to check your order status?

After placing an order you can check your order status from the “My orders” option. Click on the robot icon and you can select “My orders” option from there. Order statuses are as follows: Pending, Verified, In Progress, Shipped, Delivered, Completed, Cancelled and Returned.

How to change the Delivery Address?

Click on the robot icon on the right top corner of your screen. From the drop down menu select “My Profile” option. Your profile with all your credentials will appear. Select the option of “Delivery Address”. By clicking it you can change your current address and add a new address.

What are points and how to use them?

Points are earned by buying or referring affiliate link. Your profile can show you how much points you earned. In the “My Profile” option you can click on “Redeem Points” option from where you can avail some balance by redeeming the points.

What to do if a product you like goes out of stock?

Sometimes products and articles go out of stock or be discontinued. Add the product to your wish list for latest and updated content.

How to select size and color of a product?

Sizes and colors are shown on every product detail page. If the product is available in more than one size you can select the size first. After selection of the size the next option will be to select the color. By completing your selection for both variations you can add the product to your cart.

How can you contact the customer support of Drapyy?

At your service Customer.support@drapyy.com

Are the products on Drapyy’s platform real?

Every product on Drapyy is real and is updated by the brands directly. Products are verified and sample is tested before an order is placed.

What is Golden Partnership?

The First 20 brands on Drapyys will enjoy zero charges throughout. Sign up for your drapyy journey today